View and Track Orders

Use the View and Track Orders screen to search for a specific test materials order by entering information about that order and then view the details of that order.

To locate the View and Track Orders screen, select the [Orders] tab in the navigation bar, and then select the [View & Track Orders] action tab, as shown in figure 1.

View & Track Orders action tab.

Figure 1. [View & Track Orders] action tab

Select one of the following links for help in viewing an order.

Quick Instructions—Select for quick instructions for viewing an order.
Detailed Instructions—Select for detailed instructions for viewing an order.

Quick Instructions

Use the View and Track Orders screen to search for a specific order by entering information about that order. Then, the details of that order can be viewed. Take the following steps to search for an order that has been placed:

To locate the View and Track Orders screen, select the [Orders] tab in the navigation bar, and then select the [View & Track Orders] action tab.
Select the search criteria from the fields in the “Search for Order” section.
- Select the [Search] button to initiate a search.
- Select the [Clear] button to clear all the fields and start a new search.
NOTE: If no information is entered in any of the fields, the system returns a list of all orders for the organization and test administrations associated with the current user’s role.
From the “Results” section, select the [View] blue arrow [] icon from the View and Track column next to that order to view a specific order.
The details of the order are displayed in the “Order Details” section. Refer to the following information to view them. The order details differ, depending on the status of the order.
- “Submitted” order—The materials and quantities are not listed. Under “Materials,” this informational text is displayed: “Your order has been placed successfully. List of material items will be displayed once the order has been processed in our internal systems.”
- “Processing” order—The materials and quantities are not listed. Under “Materials,” this informational text is displayed: “Your order has been placed successfully. List of material items will be displayed once the order has been processed in our internal systems.”
- “Shipped” order—The materials and quantities are listed, but the information in the Shipped Quantity field might differ from the information in the Requested Quantity field.
Select the [Back] button to return to the “Search for Order” section to start a new search.

Detailed Instructions

Use the following detailed steps, each of which must be completed in the order listed, to view the tracking information for an order that has been placed:

I. Search for an Order

Use the View and Track Orders screen to search for a specific order by entering information about that order and then viewing the details of that order. Take the following steps to search for an order that has been placed.

To locate the View and Track Orders screen, select the [Orders] tab in the navigation bar, and then select the [View & Track Orders] action tab, as shown in figure 2.

Figure 2. View and Track Orders navigation
Select the search criteria from the fields in the “Search for Order” section (figure 3).
- Select the [Search] button to initiate a search.
- Select the [Clear] button to clear all the fields and start a new search.
NOTE: If no information is entered in any of the fields, the system returns a list of all orders for the organization and test administrations associated with the current user’s role.

Figure 3. “Search for Order” section of the View and Track Orders screen
From the “Results” section (figure 4), select the [View] blue arrow [] icon from the View and Track column next to that order to view a specific order. Table 1 includes information displayed in the View and Track Orders search results.

Figure 4. “Results” section of the View and Track Orders screen

Table 1. Selection Criteria Displayed in the “Search for Order” Section
Field Name	Description
Organization Name	The LEA or school
Administration	Either the testing window number (CAASPP) or the test administration year (ELPAC)
Testing Program	The testing program (CAASPP and ELPAC selection options vary.)
Order Type and Test Form Type	The order type (first line) and test form type (second line)
Order Number	The order number
Order Date (From)	The beginning of the date range the order was submitted
Order Date (To)	The ending of the date range the order was submitted
Status	Submitted—The order has been submitted but has not yet been processed. Processing—The order has been submitted and is currently being processed. Shipped—The order has been shipped.
View and Track	Option to select the [View] blue arrow [] icon to view the details of this order

II. View Order Details

The details of the order are displayed in the “Order Details” section.

For a “Submitted” order, the materials and quantities are not listed (figure 5). This informational text is displayed: “Your order has been placed successfully. List of material items will be displayed once the order has been processed in our internal systems.”

“Materials” section for a submitted order on the View and Track Orders screen..

Figure 5. View and Track Orders screen—“Materials” section for a submitted order

For a “Processing” order, the materials are not listed (figure 6). This informational text is displayed: “Your order has been placed successfully. List of material items will be displayed once the order has been processed in our internal systems.”

“Materials” section for a submitted order on the View and Track Orders screen..

Figure 6. View & Track Orders screen—“Materials” section for a processing order

For a “Shipped” order, the materials and quantities are listed (figure 7), but the information in the Shipped Quantity field differs from the information in the Requested Quantity field.

View & Track Orders Screen—“Materials” section for a shipped order.

Figure 7. View and Track Orders screen—“Materials” section for a shipped order

Select the [Back] button to return to the “Search for Order” section to start a new search.

III. Track Orders

Tracking information for the following materials can be found on the Materials Tracking Lookup web page:

Pre-ID labels for Initial ELPAC and Summative ELPAC
Special versions of CAASPP and ELPAC PPTs
White cartons for returning ELPAC scorable test materials
Group Information Sheets (GISs)
CAST and Smarter Balanced for Mathematics graphic packages